Yes. If a Change of Tenancy (COT) is completed after a Gas debt clearance request (RTI code) is raised but before the card request is sent out, then the card request will fail.
Written by Helen
Updated over a week ago
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Yes. If a Change of Tenancy (COT) is completed after a Gas debt clearance request (RTI code) is raised but before the card request is sent out, then the card request will fail.