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What to do when you receive a code for debt clearance
What to do when you receive a code for debt clearance

Where can I go to get my debt clearance from my code (RTI)?

Helen avatar
Written by Helen
Updated over a week ago

If you have requested debt clearance for your vacant property, you will receive an email from our Ovo Energy team with a code, for ELECTRIC the code needs to be to taken to your nearest PAYPOINT store. For GAS, the code will be sent to a specific PAYPOINT retailer, an email with both the code and the specified store will be sent to you.

You can find the nearest or most convenient PAYPOINT store here:

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