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Do I need to register a key / card to the Pre-Payment meter before getting debt clearance?
Do I need to register a key / card to the Pre-Payment meter before getting debt clearance?
Helen avatar
Written by Helen
Updated over a month ago

It is not necessary to register a new electric key or gas card before arranging debt clearance. An RTI code will be issued, and upon receipt you can have this applied to a new key/card via the Paypoint retailer. When the new key/card is inserted into the relevant meter the debt will be cleared.

It is important to note that no additional funds should be applied until after the debt has been cleared.

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