A two day vacant period between the Move Out and Move In is required to allow our energy partner to process the energy switch request at the point the property is vacant, before the new tenant moves in.

If you have a case where the vacant period between the Move Out and the Move In at one of your rental properties is less than 2 days, get in touch with us via online chat, at support@helpthemove.co.uk or 0161 399 0247. Make sure you have details of the Move Out and Move In to hand when you contact us and we will be able to confirm straight away whether or not we can process the request as an urgent case for you.