USING THE PORTAL
By Helen and 1 other2 authors16 articles
Where do I start?
Can you help me upload data if I'm short on time?
How do I get back to the Dashboard?
How do I add a Landlord and/or property?
Why do you ask for confirmation of consent to share the Landlord and Tenant data when I'm adding these details?
When should I add a change of tenancy?
Can I back date a Move Out if a tenant has only just moved into the property?
Why do you ask for property status?
What is a "No Switch" Move?
When should I add meter readings to the portal?
Why are meter readings important?
Why is it important for me to provide tenant details when the property becomes tenanted?
How do I delete a property?
What communication will my Landlord receive when I add them to the portal?
How do I tell you about a change of responsibility?
Why do I have to add a Move Out before a Move In?